FSS is the field companion for every Family Advocate — turning your most experienced advocates' judgment into guided, step-by-step workflows, so every conversation, in every hospital, follows the path your team trusts. Even at 3 a.m. Even on the hardest case.
Every case opens the same way: tag what it is, assign and accept the advocate, then launch the right support guide. No guesswork about who has the case — or what comes next.
Honor Walk support is available for this case.
Use support guideapp.humestone.com/fss.The wisdom of your best advocates — encoded once, available to everyone, exactly when the moment calls for it.
Tag the pathway — DCD, brain death, a refusal, an honor walk — and FSS surfaces the right workflow before you have to think about it.
The Workflow Runner walks each advocate through the conversation in sequence — never a wall of text, never guesswork about what comes next.
Nothing gets skipped. When a family says "no," the path forks to the de-escalation steps — guidance that bends to reality.
Cases span shifts. FSS remembers exactly where this case stood, so a handoff never loses a single step.
Canvas is a visual workflow editor — no code. Tell the built-in AI Assistant what you want, and it drafts the connected steps, picks the right node type, and wires the path automatically.
app.humestone.com/canvas.Roles, module access, delegations and a rolling audit trail — one Governance Dashboard for the people responsible for the family-services workforce.
People & Roles gives every eligible advocate a "Send Access Link" button — one-at-a-time, no batch surprises.
Per-person and per-tier rules across View / Interact / Manage. The highest matching rule always wins.
Shadow-mode lets you see the portal as any tier or person — read-only, no access or profile data is changed.
app.humestone.com/admin.Your newest advocate and your 20-year veteran run the family through the same proven path.
Checklists and branching make protocol adherence the default — and produce the record automatically.
Advocates stop carrying the mental checklist and start being fully present with the family.